There's a lot of confusion at local gun shops. The state hopes the hotline can provide answers..
"I have a gun store. My question is and no one has been able to answer this. After April 15, we are not allowed to sell 10-round magazines any longer. Is that correct?" said Fred Calcagno, Owner of American Sportsman.
New York State launched the phone hotline at 9 Monday morning. The new gun control law, New York Safe Act, has caused confusion for gun owners. It's also been a problem for gun shop owners like Fred Calcagno from the American Sportsman.
On Monday, he called the hotline hoping to get his questions answered.
"The questions I'm facing as a gun store owner make some of my inventory obsolete, when somebody comes in with something," said Calcagno.
The hotline is staffed by state police who are experts on the new gun law, but some questions couldn't be answered.
"If somebody could call me back, that would be great, I appreciate it," said Calcagno.
The hotline's goal is to clear up the confusion, but Calcagno says even after calling, he's still waiting for answers.
"They have professionals that don't have answers because they didn't have answers because this was one of the worst written bills ever. It was rammed through, in the middle of the night, with no public discussion, no public input, no input from firearms professionals, and it was done improperly," said Calcagno.
The hotline is open Monday through Friday from 9 a.m. until 5 p.m. The number is 1-855-LAW-GUNS.