“I would expect every patient that's been treated at this hospital would be shocked at that data because what they experienced here and the care they got does not equate to the data that's on that website right now,” says Michael Stapleton, Vice President of Patient Care Services and Chief Nursing Officer at
The 61-bed facility in Brockport was left with a black eye after a report card on New York Hospitals was released from the New York State Health Accountability Foundation. The foundation graded hospitals and insurance plans across
surgical infection prevention, heart failure, heart attack care and pneumonia care.
However, Stapleton says the data used in the report is flawed for one reason; the data is from 2005-2006.
“I'm not arguing with the data, the data that's there is right, it's just the data is old. We have put numerous changes into place, everywhere from our processes to how we document to make sure we are capturing the right data.”
Among the changes is documentation.
“For example on our congestive heart failure patients, our discharge papers are tailored directly to that patient population,” says Stapleton who began working at
82% in pneumonia care, 83% in surgical infection prevention, 89% in heart failure treatment and 100% in overall heart attack care.
“We have gone up on every single score that we need to go up on. Are we perfect? No, but we're continuing to improve our processes and move forward,” says Stapleton.
Rochester General, Strong, Unity and
“We are of course, disappointed by the marks,” says Dr. Richard Magnussen, associate medical director of
Dr. Magnussen also stressed the age of the data used in the report card, saying it did represent current patient care at
“This report doesn’t really reflect the care that we give to our heart failure and pneumonia patients.”
You can view the complete report by visiting: www.nyshaf.org