In Rochester the barbershop is an urban gathering place.
It's often more than just a fresh cut but a place to sound off concerns.
"I have been cutting hair since I was 12 years old, my uncle inspired me to cut hair," said Whitmore "Woody" Odonkor, who has owned Whitmore International Barbsershop for 5 years.
We spoke with him outside, but inside Tuesday afternoon - you could find more than just a clean cut.
"All I can do is foster that conversation change agents like the mayor like the chief, they come in to create some solutions," said Odonkor
A seat was prime real estate for a meet with Rochester's Police Chief and Mayor.
"I am concerned about the young people. We are losing whole generations," said Alfred Smith, came to meeting.
"You have to understand that we are all in this together, we are involved in a process that is constantly changing," said Tony Reed, who served on the Monroe County Legislature four decades ago.
Some community members told the chief they were upset about how officers treat them.
Others voiced concerns about school truancy.
One business owner said he worried he can't stay afloat.
"I know the most important thing after every meeting is how we engage that's a process it's not like I am going to go back to my office and fix it but it is something that we are constantly working on and I think we are seeing some change," said Chief Jim Sheppard/Rochester Police.
"It informs our thinking," said Mayor Tom Richards, (D) Rochester.
Odonkor said this is the second year he has held the meeting and he hopes these dialogues continue.
He says this is just the start of change in the city.